Effective Date: [Insert Date]
Last Updated: [Insert Date]
At MILBOK, part of Befood s.r.o., we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.milbok.eu, contact us, or use our services.
Befood s.r.o.
Na valech 273/28
160 00, Praha 6 – Hradčany
Czech Republic
Email: info@milbok.me
Befood s.r.o. is the data controller responsible for your personal data in accordance with the General Data Protection Regulation (GDPR).
When you fill out our contact form, we may collect the following information depending on your selected inquiry type:
Standard fields (collected for all inquiries):
- First Name
- Last Name
- Company Name
- Email Address
- Phone Number
- Role (e.g., Café Owner, Distributor, Roaster, Other)
- Country
- Message
- Specific Notes (optional additional details such as delivery instructions, business context, or sample preferences)
Additional fields (only shown if “Request a sample” is selected):
- Shipping Company Name (if different)
- Shipping Address Line 1
- Address Line 2 (optional)
- City
- Postal Code
- Country (autofilled if same as above)
Purpose:
To respond to your inquiry, provide product and business information, and send product samples if requested.
Legal basis:
Your explicit consent, confirmed through form submission and consent checkbox.
You may withdraw your consent at any time by contacting us.
We use Google Analytics to understand how visitors interact with our website. Google may collect:
- Anonymized IP address
- Browser type and version
- Pages visited, time spent on site, and interactions
Purpose:
To improve website performance, content, and user experience.
Legal basis:
Your consent, obtained via our cookie banner.
We have enabled IP anonymization, and data may be processed outside the EU under appropriate safeguards.
If you sign up to receive our newsletter, we collect:
- Email Address
Purpose:
To send you news, updates, recipes, and product information related to MILBOK and Befood.
Legal basis:
Your explicit opt-in consent. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
- Contact form data: up to 12 months after our last communication
- Newsletter subscription data: until you unsubscribe
- Analytics data: according to Google’s default retention period (currently 14 months).
We do not sell your personal data. We may share data with:
- Google (for analytics services)
- Email service providers (for newsletter communication)
- Logistics providers (for delivering samples)
Some service providers may process data outside the EU. In such cases, we ensure appropriate legal safeguards, such as Standard Contractual Clauses (SCCs), are in place.
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent at any time
- File a complaint with a data protection authority
In the Czech Republic, the supervisory authority is:
Úřad pro ochranu osobních údajů (ÚOOÚ) – www.uoou.cz
To exercise your rights, contact us at: info@milbok.me
We use appropriate technical and organizational security measures to protect your personal data, including:
- Secure transmission and storage
- Access controls
- Data minimization and retention limits
- Staff training and awareness
We may update this Privacy Policy from time to time to reflect changes in law or in our practices.
The most recent version will always be available at www.milbok.eu, with the effective date listed at the top of the page.
